Shipping and Delivery Policy

Shipping Country:

This shipping policy is valid for The United Kingdom. We only ship to The United Kingdom. 

Below you will find the average delivery time of all our packages:

  • Order cutoff time: 22:00 (GMT) Greenwich Mean Time (London). Orders received after this time will be processed the following business day.
  • Order handling time: 1 to 3 business days, (Monday to Friday). After this time, the shipment is delivered to the carrier company and is ready for transit.
  • Transit time: 3 to 8 business days, (Monday to Friday).

Shipping costs

Shipping is free within The United Kingdom. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track your Order page which you can use to track your package.

Exchanges
Unfortunately, we don't accept the exchange of your items. You can however always return your items within 30 days and place a new order.

 

Contactinformation:

E-mail: info@kensastyle.co.uk

Alternatively, you can also contact us via our contact form.

Company details:

Kensa Style

Address: 71-75 Shelton Street, London, Greater London, WC2H 9JQ, United Kingdom

E-mail: info@kensastyle.co.uk

Contact page: https://kensastyle.co.uk/pages/contact

Company number: 15612600

Tel: +44 07917966731

Customer service hours:
Monday to Sunday: 09:00 am to 5:00 pm
(GMT) Greenwich Mean Time (London)

We aim to reply to your e-mail within 1 day.